To receive e-mails about errors, this needs to be set up in the B2B Backbone app.
ErrosErrors:
External Document No. exists already
Der sker ikke noget, men man modtager en mail om det
Manglende debitor
Hvis der ikke findes debitor, kommer fejl, hvor det kan tilvælges manuelt, og ordren kan indlæses. Husk at sætte debitor op i BC som ovenfor beskrevet. Ellers vil fejlen bare komme igen næste gang.
Manglende vare
Du modtager e-mail om fejlen, hvis du står som modtager af e-mail ved ”Ordre oprettet” i B2B Backbone app’en.
Sørg for at afstemme med kunde, så det undgås ved fremtidige ordrer.
Prisen afviger fra pris beregnet i BC
Ordren indlæses, men der sendes en mail til ordremodtager om, at den er indlæst, men med fejlNothing happens in BC, but an e-mail is sent to alert about the error
Customer not found
If the customer is not found, you get an error where you can find the customer manually and load the order. Remember to set up the customer as described under Setup customer - or else you will get the error again.
Item not found
Same as for customers. Remember to align items with your customer to avoid the same error in the future.
Price is different from the one in BC
The order is loaded, but an e-mail is sent about the error.
Errors, when set up in job queue
If exchange of documents is set up in job queue, as described under Job Queue Setup, there will not be shown errors in BC continously, but correct orders will be loaded, and e-mail with error message will be sent for each order.