One of the main benefits of using Link is that it is easy to find all relevant information associated with a specific processed document. This functionality feature is relevant for almost all users.
From the main Tracking menu you have two options:
The "Search Documents / Interchanges" feature is used when you need to search for processed documents. The search process is divided in three sequential steps:
- The search page with has various filters. Read more in the Tracking Search page sectionDocument search screen section.
- The search result page is where your search result is displayed in a list of documents. Read more in the Tracking Search Result pageDocument search result section.
- The record detail page that shows detailed information about a specific document. Read more in the Tracking Search DetailDocument detail page section.
"Search Status Events" is an advanced topic used option you can use when you have set up status event subscriptions, like a custom behavior in relation to specific document status changes. Read more This concept is explained further in the Status events article.
To understand how the status event search works, read the Search by status event section.
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