Tracking

One of the main benefits of using Link is that it is easy to find all relevant information associated with a specific processed document. This functionality is relevant for almost all users.

From the main Tracking menu you have two options:

The "Search Documents / Interchanges" function is used when you need to search for processed documents. The search process is divided in three sequential steps:

• The search page with various filters. Read more in the Document search screen section.
• The search result page where your search result is displayed in a list of documents. Read more in the Document search result section.
• The record detail page that shows detailed information about a specific document. Read more in the Document detail page section.

"Search Status Events" is an advanced option used when you have set up status event subscriptions i.e., a custom behavior in relation to specific document status changes. This concept is explained further in the Status events article.

To understand how the status event search works, read the Search by status event section.