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The most smooth way to onboard new partners is by reusing an already existing format.

As mentioned in Points to clarify with new partners, a good idea is to establish a set of ready-to-use formats and then propose your business partners to use these.

Unfortunately, you don’t always have the luxury of dictating the used format for an integration, but it certainly improves your chances, if you are ready with a documented setup.

When communicating with a business partner about your soon-to-be integration, first step is to make sure that you know your own already available formats (e.g. Edifact ORDERS D96A, PEPPOL, your own Custom XML or any other format) and which information you receive and send in these formats.

Sometimes, your business partners have slightly differing ways of using a particular format. E.g. an EDIFACT format is not always used in identical ways - even within the same document type and version, there can be varying ways to use it.

Link offers the possibility to make your formats and document type configurable directly from the Link user interface. This way, you can support the little partner-specific tweaks that sometimes are a necessity.

It’s an easy task for developers to include these configuration options in the mappings - to achieve a great setup should be a collaboration between the business and developers.

Read more in the sections about Configuration keys and Conversion tables.

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