Setup Customers

To receive orders from your customers, there is some setup to do to be sure that the orders are registered on the right customer.

Typically the customer also has one or more GLN-numbers - and when receiving orders, the search is done in following order:

1. GLN/EDI Delivery Code (B2B Backbone field) – Ship-to Address (if the ship-to address is registered under a customer, the order will be placed on this customer with the given ship-to address)

1. GLN – customer (either delviery to default delivery address or to “soft” ship-to address; e.g. when delivering to end users)

1. GLN – partner setup (at special cases)

1. CVR – customer (in some cases, the customer doesn’t have a GLN-number)

GLN under Ship-to Address:

Open

GLN under customer:

Open